May 2020 ~ Dam Covid! Due to horrible shipping delays, lost packages and disappointed dog owners, I am no longer shipping “across the pond”.
Dec 2020 ~ You have my guarantee that I will ship your package on or before the promised date but please know I have no control over USPS delays. They are terribly backlogged and about 50% of packages I’m shipping and packages I’m waiting for are LATE or DELAYED. Their new regulations don’t allow me to file an insurance claim for a lost package for 15 business days. It’s a very frustrating time!
Every collar/leash/martingale that I ship is lovingly wrapped in pawprint tissue, carefully garnished with pawprint ribbon, and has a Collars by Kitt logo tag attached. I can add a SMALL gift message to the back of the tag if you would like, such as “Love, Aunt Jill” or “Happy Birthday to Sophie”
I keep thousands of feet of biothane here and do my own laser engraving so you can count on prompt shipping.
There is no handling fee. I get a reduced rate from USPS and you pay exactly what they charge me.
It varies depending upon how many orders are ahead of yours. I am happy to tell you the current turn around time if you message me. Please know that I do my best to get every order out as quickly as possible. If there is some unusual circumstance (you forgot a birthday for example) send a message before ordering and I’ll let you know if I can help.
My goal is for you and your dog to be tail wagging happy. Every collar and leash is made to your order and is not returnable. On custom orders, I send you pictures of your design layout before anything is permanently attached and you are welcome to request changes as our design progresses.
PLEASE read the “How to Measure” page. It will ensure your receiving a collar that fits perfectly.
No there’s never been a sale and you’ll never receive a coupon. I’m fortunate that dog parents keep me too busy to think about reducing prices. Because there are no employees, I am not able to offer wholesale items. I do occasionally offer discontinued items and photography samples on the Collars by Kitt Facebook Page
November 2020 – As many of you know, Swarovski’s new CEO has made sweeping changes and plans to cease distribution of crystals to the “mass market” because he feels it hurts the brand image.
Other collar makers use pronged rimsets to hold the crystals and can switch to different crystal manufacturers.
But I use stainless steel crytal rivets and Swarovski is the only company in the world making Stainless Steel Crystal Rivets.
There is at least a years worth of rivets here but as certain colors sell out, I won’t be able to obtain them again.
What that means to you is that if there are specific colors you have been planning on, please don’t hesitate to place your order now so that I won’t disappoint you.
Such stunning twinkly sparkles emanate only from genuine Swarovski Crystals ~ Watch this video:
It’s doubtful that you will ever need a warranty, but rest easy knowing that I warranty all collars and leashes against defects in workmanship, hardware, fasteners, and crystals. Common sense dictates what can’t be covered. Examples would be “Gee, I spilled a can of red paint on the collar, soaked it in paint remover and now it doesn’t look great” or “Ooops, I ran over the leash by mistake”, or “Uh Oh, our dog used the collar as a chew toy”. You get the idea, right ?
I will do everything possible to make sure you are tail wagging happy. If a collar or leash is mistaken for a chew toy or attacked by a garbage disposal, I will do my best to resuscitate but there will be operating room fees.
If your dog has decided to dig in the mud, or roll in something funky, simply wash in soapy water, rinse and wipe off excess water. Dries instantly and can be worn immediately. Please do not use abrasives like Kitchen Klenzer or Steel Wool on the Swarovski Crystals. A gentle liquid dish soap, like Dawn, is perfect for Biothane and Stainless Steel. Bleach is not a good idea.
While beta biothane does not need the maintenance and conditioning that leather requires, and it will not fray or wear like nylon, please do always check everything before using your collar and leash.
Incredible creation by the super-talented Kitt!!! Compliments are pouring in:) Milkshake is so proud of herself in her new, fully-bling'd collar and leash. I've never had a more wonderful transaction. Kitt involved me every step of the way and even posted music-accompanied video of the process on Facebook! Thank you, thank you, Kitt!
Kitt is amazing to work with!! After years of searching for the perfect martingale collar, for my ocean loving labrador retrievers, I finally found the one. Thanks to Kitt's dedication and commitment to putting all the right pies together with the highest quality waterproof materials, the best in stainless steal no rust hardware, and even finding stainless rivet crystals her collars are gorgeous! EVERY dog deserves to have a beautiful collar hand made with love from Kitt!!
After a ton of searching I found the perfect collar for my Husky. It's tough, waterproof, and beautiful. I'll be sending a few other dog owners her way. Thanks Kitt!David added this: The collar is awesome! He's been hiking, dog beach, walking, and it looks like the day you sent it. We love it.
I can't say enough about Kitt's collars!!! If you are questioning whether they are worth the investment, don't! It will be the best investment you make for your dog. Not only are they beautiful and completely customizable, they are very high quality. The have the polished look of leather, but are much hardier and more durable and easy to maintain than leather. The fit was perfect for Wally and it is so nice that each one is a custom size for your dog. Kitt was SO great to work with and exceeded expectations!
Love this collar - it fits my rescued pit bull Skylar PERFECTLY and is ideal for going in the pool or the ocean because it's not leather (though it looks like it and feels like it!) -- the added "bling" is so realistic that Sky's swim therapist freaked out about getting the "crystals" wet! I also love that her ID is permanently on the collar part so it can't fall off while she's swimming! Love the seller, too, who does a lot to help the many pit bulls in need out there in shelters.
We absolutely LOVE the collars that we purchased from Collars by Kitt! Kitt was fantastic to work with. She is extremely patient, creative and it is obvious how much pride she takes in each collar. I highly recommend her to design the perfect collar for your pooch!
Both of our doggies look amazing in these collars. Kitt helped us choose the right Swarovski crystals for each of our girls. We get compliments on the collars wherever we go. The whole ordering process was very easy and extremely fun to do. The collars are very well made and our doggies are comfortable in them as well. Highly recommended by our family! Hopefully many more doggies will get Collars by Kitt from Santa!
Kitt was very helpful through the entire process. She made several suggestions throughout the process as well. Always trying to give me what I wanted but also keeping the quality of the collar high. I would highly recommend buying a collar from her. You will get a lifetime of beauty and quality from Kitt. Thanks for making my girl a beautiful collar
Sadie and I love her new swarovski crystal collar! It's very well made and the crystals shine so brightly. The turnaround time was amazing as I received the hand made collar within a week of initially ordering it. Thank you so much, Kitt! Amy and Sadie Windsor, PA
This has been so wonderful. Kitt you have made it so simple and easy to work with you and also how personable you are. You truly care about the products you make! Thank you for making such a beautiful collar for my baby girl Coco Bean! Diane Coco Bean Springfield VA
These are AMAZING collars!!! They are very well made and look very sturdy--not to mention extremely beautiful! When I received the collar and unwrapped it from the paws tissue paper, very cute by the way, I thought to myself it is more beautiful than in the picture, how can that be!! I will definitely be a repeat customer! Thank you
Love love love it! The collar is beautiful with just the right amount of sparkle. I love that it is durable but light since Toby only weighs 18 pounds. My favorite think is the martingale is adjustable which makes my life so much easier! Kit is amazing to work with!
I can't be happier with the collar made personally for our dog Cookie. I absolutely love it! CollarsbyKitt liaised with me regularly and quickly and come up with a collar design that suits our dog explicitly. Kitt was wonderful to deal with, she was patient, considering I wasn't exactly sure on what color to go with. Kitt provided me with a few different options to choose from. It was a fun experience, I felt like I was purchasing a piece of jewellery lol . The quality of the collar is like no other I have seen in Sydney and I have visited some of the most exclusive pet stores in Sydney. Thankyou for such a wonderful product.
Absolutely LOVE this collar!!! Kitt worked with me to design exactly what I wanted and it's just perfect. We get compliments everywhere we go. It's been through camping, dirt, fire pit ashes, and all sorts of things but cleans up in seconds and still looks brand new. Definitely happy with this purchase!
love love love! Its perfect!
Absolutely beautifully craftsmanship . Attention to detail and her customer service is the best I've experienced in a long, long time!highly recommend her
These collars for my girls are the absolute BEST! Amazing quality! Kitt is sooooo helpful as a seller and I can't say enough good things about her and her passion. It shows in every conversation with her!!!
Collar looks amazing and fits perfectly. My dogs don't seem annoyed or scratch at it like other collars. The crystals sparkle super bright especially outside. Great quality love these!. My pretty pitty Karma looking so glam in her collar. Great quality, and absolutely stunning !! We love it
LOVE this collar!!!! It's perfect in every single way, and Kitt is extremely helpful!
I've been meaning to write you all week to tell you how much I love Sam's collar. We had a therapy visit at a retirement home today and Sam's collar was all the little old ladies could talk about. They couldn't get over he wears such a fancy collar!
Thank you Aunty Kitt for our gorgeous collars. We sure will look like fabulous fashionistas when we go walkies!
The collar is even more beautiful than I imagined. It came very quickly, wrapped beautifully in pawprint tissue with pawprint curling ribbon, included well-written care instructions, and the crystals are so sparkly I may have to wear sunglasses! The workmanship is very high quality and I can see where this collar will last my boy a long time. He will be the jewel of the dog park (pun intended). Kitt was amazing to work with and I look forward to ordering more products from her. I am beyond pleased!
Jaw dropping sparkle and shine was my reaction when I opened the pretty wrapped package containing Ruger's Collar by Kitt. The collar is so well made, and having a dog who thinks rolling is fun, thrilled it can be washed clean! I also have found this collar with the nameplate is really well balanced not turning around the neck. Beauty, practical, & durability is hard to find, but Kitt has put it together and I am thrilled she did!
I love Ellie's new collar! She looks so glamorous wearing it! Her daddy is going to love it too when he sees it!!! Thanks for all your hard work!! I will try to get a better picture when she lets me! Lol now we need to get her brother Harley a pretty collar too!
OMG Kitt! The collar and leash are more beautiful than I imagined. The color and bling is perfect! Thank you so very much!
just wanted to let you know how I have been enjoying Rev's martingale collar. The fit is just perfect and it never fails to get compliments wherever we go. The color combination and style are perfect for her. Thanks again for your top quality product
- I am very happy!!! people give her compliments all the time! it fits perfectly and makes her look like a beauty queen. Thank you so much!
LOVED IT!!! the collar is gorgeous. Now I don't have to switch out their collars when we go to the beach:) Thanks so much for such great response.
I received the beautiful new collar for my dog Pearl the other day. Thank you so much-it looks great on her! I'm attaching a picture. I especially love the biothane material because she swims almost every day and all other collars get very smelly! Thank you again-will probably be ordering another for my other dog 🙂
Kitt is such a beautiful soul and easy to deal with. The suggestion she got for design helped a lot. The collars are ABSOLUTELY AMAZING and very very well made. I have been using a while before writing this review. Brock and Dumpling love them!!! Will come back for more for sure!
I cannot rave about the service and quality of collars Kitt makes. This is the nicest and easiest to clean collar I've ever had. Gracie always gets compliments and the crystals are as nice now as when I originally purchased the collar!
This collar is gorgeous! You can customize it by selecting the style, color & medallions to design the exact collar that you want. And despite your individual specs, it will still arrive very quickly. Your dog holds you accountable to do right by him/her & this is the perfect way to allow them to project a preferred image with a quality collar. You wouldn't want to disappoint (or even embarrass!) your pup with inferior accessories, would you?? Easily avoidable by purchasing a collar by Kitt!!
Hi Kitt, The Biothane leash I ordered for my Australian Cattle Dog Iselin arrived today!!! I LOVE it!! It is beautiful and well crafted, and I love the color Orchid-which looks great against Iselin's coat (she's a Blue ACD). We will be using this lead for Nose Work, and I plan on ordering a collar for Dock Diving!!! Thanks so much and I really loved the packaging- VERY CUTE!! Thanks again.
OMG KITT!!! THANK YOU SO MUCH!!! THE COLLAR IS SO, ABSOLUTELY PERFECT!!! AND ITS IN THE ORCHID COLOR!!! YOU ARE SO WONDERFUL!!!!
- Hi Kitt ,I got the leash and have used 3 times . I LOVE IT!!.I also LOVE everything about your business.The purple packaging the paw print paper and ribbon and the tag.....All the time and thought you have put into your products has produced the Perfect Products!! Thank you!!